Using our website

These Terms of Use govern your use of solarinfoamerica.com and the customer and partner tools provided by Solar Info America, LLC ("Company," "we," "us," or "our"). Please read them before using the services. If you do not agree, do not use the website. Account registration and applications are intended for adults who can enter a binding agreement. Our Privacy Policy explains our information practices.

Solar information and requests

Website materials provide general information about solar and related services. A request for an energy analysis, appointment, or quote does not create an installation contract, approve financing, or guarantee eligibility, savings, incentives, or a particular project outcome. Availability and suitability depend on property conditions, utility rules, provider requirements, and the terms of any final agreement.

Installation, financing, warranties, and other purchased services are governed by the separate written agreements with the responsible providers. Review those documents carefully. Estimates and illustrations are not promises of results. Any promotional offer is subject to its stated eligibility and fulfillment conditions.

Accounts and accurate information

Provide accurate information and keep your account details current. You are responsible for protecting your password and for activity you authorize through your account. Do not share another person’s credentials, impersonate someone, or submit information you are not entitled to provide. Notify us promptly if you believe your account or representative credentials have been misused.

Access is limited to the features and records authorized for your account. Being able to sign in, submit an application, or review an agreement does not authorize you to represent the Company or access another partner’s customer records.

Ambassadors and Dealers

Participation requires the applicable application, signed program agreement, and Company review and authorization. The signed Ambassador or Dealer agreement and its compensation schedule govern the relationship, authorized activities, eligibility, commissions, adjustments, and payment timing. Those specific signed terms control over a general website description if there is a conflict.

Representative IDs, referral links, and QR cards must be used only as authorized. A QR scan, customer form, appointment, or milestone entry does not by itself guarantee a commission. Customer attribution, qualifying conditions, and payment status must be verified under the applicable signed agreement. Dashboard records do not initiate an automatic payment or replace an itemized payment record.

Electronic agreements and records

When an on-site form asks you to review an agreement, type your legal name, and confirm consent, submitting that form records your acceptance of the identified document and completed fields. Read the full agreement and compensation schedule before signing, and keep the copy provided to you. A required Company countersignature or final authorization remains a separate step.

Agreement versions, completed fields, signing dates, and related verification evidence may be retained with the account. If you find a problem with your copy or cannot access it, contact us before proceeding. These website terms do not change or erase an agreement already signed.

Acceptable use and customer privacy

Do not use the website to submit false or unlawful information, upload malicious files, send prohibited messages, disrupt services, bypass access controls, scrape private records, or infringe another person’s rights. Use customer information only for the authorized purpose, and follow applicable privacy, marketing, licensing, and consumer-protection requirements. Do not promise guaranteed savings, financing, incentives, or compensation without specific authority and a factual basis.

Content and intellectual property

The website’s branding, designs, software, and original materials belong to the Company or their respective owners. You may use the website for lawful personal use and authorized business activities. Approved representatives may use materials only within their written authorization. No general license to resell, republish, impersonate the Company, or use its trademarks is granted.

You retain ownership of information and materials you submit, while allowing us to use them as reasonably necessary to process your request, administer your account, and provide the services described in the Privacy Policy and applicable agreement. Only submit materials you have permission to use.

Third parties and payments

External links and services may be provided for convenience. Their availability, performance, privacy practices, products, and terms are controlled by the relevant third parties. A link does not transfer their contractual obligations to Solar Info America.

Any authorized charge, payment, or commission is governed by its applicable agreement and payment record. Do not provide payment credentials through ordinary contact forms or email. Contact us through the designated support channel if a payment reference or status appears incorrect.

Availability, errors, and access restrictions

We may maintain, update, or temporarily interrupt the website. Information may contain errors or become outdated; contact us to confirm material details before relying on them. We may restrict access for misuse, security concerns, or failure to meet the applicable participation requirements. Such restrictions do not erase accrued rights, earned compensation, or obligations under a signed agreement or applicable law.

The website and general information are provided as available, without a promise of uninterrupted or error-free operation. To the extent permitted by law, we do not give warranties beyond those expressly stated in an applicable agreement. Nothing in these terms excludes liability for fraud, intentional wrongdoing, or any right or liability that cannot lawfully be excluded. Separate signed service or partner agreements remain controlling for their subject matter.

Updates, governing law, and contact

We may revise these website terms and identify the revision date above. Changes apply prospectively and do not retroactively amend a signed program or customer agreement. Where required, material changes will be subject to additional notice or acceptance.

Virginia law governs these terms, subject to mandatory protections of any applicable jurisdiction and any controlling signed agreement. Please contact us first about website or account issues so we can investigate and respond. These terms do not require arbitration or waive nonwaivable consumer rights.

Solar Info America, LLC
8401 Mayland Dr STE S, Henrico, VA, 23294, USA
info@solarinfoamerica.com